ROAD AHEAD 2024

Navigating Success: FSI’s Journey Through 2023

Introduction:
At the beginning of 2023, we strengthened our team by adding additional local drivers in key locations: Los Angeles, Denver, and Chicago. This strategic move not only enhanced the overall customer experience but also strengthened our direct client relationships. As our Scottsdale team settled into their new office space, symbolizing progress and expansion, the year 2023 unfolded with achievements, growth, and collective success. We want to express our appreciation to both our employees and clients for their integral roles in shaping these milestones.

Celebrating Team Milestones and Client Partnerships:
At the onset of the year, our strategic expansion included the addition of both local drivers in key locations as well as OTR drivers, further supported by the growing team in our Hermosillo, Mexico. This initiative not only enhanced the overall customer experience but also fortified our direct client relationships. Also, in 2023, our Managed Logistics Team found a new home in their office space in Scottsdale, AZ, symbolizing progress and expansion—milestones achieved collaboratively with our valued clients.

Investing in Safety and Efficiency:
Our commitment to safety was underscored by the upgrade of our fleet to newer equipment. The collective effort resulted in a remarkable increase in our overall driver safety score, earning us a safety award from our insurance partner. Every driver now boasts a safety score exceeding 85%, a testament to our unwavering commitment to secure and efficient logistics, ensuring the safety of our clients’ shipments.

Navigating Challenges and Sustaining Profitability:
We take pride in recognizing the integral role each team member played in our collective success. Promotions from within the company filled key positions, showcasing our commitment to nurturing talent and providing even better service to our clients.

Looking Ahead with Gratitude:
Reflecting on the conclusion of 2023, FSI extends heartfelt gratitude to our dedicated team and valued clients for their hard work, commitment, and trust throughout the past year. Your partnership has been fundamental in navigating challenges and celebrating triumphs. Here’s to a year well-navigated, and to the promising horizons that await in the coming year for both Freight Services and our clients.

Conclusion:
FSI is more than just a logistics company; it’s a collective force overcoming challenges and achieving milestones. This success is a result of the collaborative efforts of our team and the unwavering support of our clients. Here’s to a year well-navigated, and to the promising horizons that await in the coming year for both Freight Services and our clients.

Reach out to FSI today to learn more about how we can help your business succeed.

Freight Services Specialized Logistics

Surgical Table Manufacture Case Study

Surgical Table

Client

Set out to change the way patients undergo surgery, this San Francisco area company’s commitment to their patients was first and foremost.  If for any reason a patient is dissatisfied, they made it right.  From the beginning they were doing things the right way, including hiring people with competence and generosity with a caring attitude. Creating a space where employees are encouraged to use their individual strengths to provide creative solutions, changes, and innovations to enhance customer experiences, the corporation focuses on nurturing patient relationships. Collectively, this creates an environment that enables and inspires healthcare professionals to improve the lives of patients.

FSI Solution

Along with key team members of the corporate team, Freight Services Managed Logistics team analyzed the method of transportation that was in place and came up with a managed logistics solution that provided more efficiency in shipments and deliveries.  The first step in reducing freight damage is better packaging. The tables must be wrapped and cushioned properly to prevent them from shifting during transport. This will also help to absorb any shocks that may occur. In addition, proper labeling is essential. The labels should be clear and easy to read so that the tables can be handled with care.

Another important factor in reducing freight damage is choosing the right mode of transportation. For medical equipment, it is important to find a carrier that specializes in this type of cargo. This way, you can be sure that your equipment will be handled with care and delivered safely to its destination.

The Value Of Safety

When your business manufactures medical devices and tables, getting the product to your customers without damage is very important. While that can be said of any business, these tables are made so that surgeons can improve the lives of their patients. Trusting a partner like Freight Services to facilitate all equipment transportation has eliminated upset customers from damaged equipment. As well as offering a competitive rate, Freight Services takes the time to educate the carriers from pickup to final delivery.  For us, we know that once the equipment is in transit to our customers, we can rest assured that our product will arrive as it is intended. The relationship and experience that Freight Service has is what gives us confidence that we are delivering the best service possible. 

Results | What the Client Has to Say

After more than a year of working with the Freight Services, we have seen 95% less damage claims. Freight Services continues to put safety and equipment handling as a top priority and we couldn’t be happier. It makes life so much easier because you can trust FSI with all shipments. The right surgical table can transform complex surgeries by increasing patient safety, reducing physician fatigue, accelerating surgeries and speeding up patient recovery. We’re constantly working to design more effective surgery tables and pressure management solutions that remain the cornerstones of hospitals and ambulatory surgery centers around the world.

Overview

Business: Surgical Table Manufacture

Industry: Healthcare

Location: California

Creating a space where employees are encouraged to use their individual strengths to provide creative solutions, changes, and innovations to enhance customer experiences.

FSI Practice: Specilized Logistics (SL)

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