A leading player in the trucking industry faced a significant challenge related to the return of towing equipment to the manufacturing centers after delivering trucks to dealerships worldwide.

The traditional approach of using multiple less-than-truckload (LTL) carriers to pick up the equipment proved to be costly, time-consuming, and frequently missed service. Recognizing the need for a more streamlined solution while enhancing cost savings and operational efficiency, the client turned to Freight Services Managed Logistics division.

FSI’s Managed Logistics team, equipped with in-depth industry knowledge and a comprehensive end-to-end approach, analyzed the clients’ requirements, and devised an innovative solution. Leveraging their extensive network, the MLS team combined their regional warehouses and local loading & unloading facilities across North America to provide local availability with regional consolidation. The MLS team then utilized FSI’s own over the road fleet along with a private fleet to pick up from all facilities and warehouses back to the manufacturer at a much higher service level, lower cost and smoother workflow than previously thought possible. 

In addition to implementing a network of regional warehouses and local facilities, FSI took additional steps to enhance the efficiency of the process. They implemented robust communication channels to ensure seamless coordination between the client, the fleets, local facilities, regional warehouses and the manufacturers. Real-time updates and tracking capabilities were introduced to provide visibility into the transportation progress and ensure timely equipment returns. FSI also handles all documentation and customs requirements, simplifying the administrative workflow across the entire supply chain.

The implementation of FSI’s MLS solution yielded remarkable results for the client. The regional consolidation onto a single truck significantly reduced transportation costs for the client. Instead of dealing with multiple invoices from various LTL carriers, the client now benefits from a streamlined process with a single invoice tying costs to specific products. The 26.3% cost savings achieved through this optimized solution was an immense and immediate financial benefit for the client.

The new approach led to improved operational efficiency and faster turns on inventory by 40%, creating more delivered revenue every month. By leveraging FSI’s network of local facilities, regional warehouses, asset-based trucks and private fleet partnerships, the client experienced total return time reduced by 2.79 days with zero claims for lost shipments. 

The client expressed its satisfaction with the results achieved through the collaboration with FSI. The streamlined and cost-effective solution provided by FSI’s MLS team exceeded the clients’ expectations. The client highlighted the significant cost savings, improved operational efficiency, faster inventory turns creating faster deliveries, and enhanced asset utilization resulting from the optimized end-to-end solution. The client praised FSI’s expertise, proactive approach, and seamless coordination, acknowledging their invaluable contribution to their success in overcoming the challenge.

This case study showcases the significance of supply chain optimization and the positive impact it can have on a company’s financial performance and operational efficiency.

Given the high-profile status of this national shipper, it is not surprising that they experienced an increase in shipments, particularly larger distribution shipments. This is because they are a trusted source for many products and services, making their products and services extremely important to consumers. As such, they must take measures to protect their shipments from potential theft in order to maintain the trust and confidence of their customers. 

Looking to keep cargo theft at bay, FSI stepped up to the challenge with a robust national security strategy for this shipper.  In addition to hiring local drivers in strategic locations, FSI also brought on dedicated long-haul drivers and dedicated support managers who could provide direct control over all shipments. Furthermore, our network of agents are monitored through a stringent national security verification system that ensures compliance at all times.

Freight Services is committed to helping its customers keep their high-priority freight safe from transit theft. As part of their managed logistics program, FSI conducts thorough background checks on all of their drivers and employees and also adds solar GPS systems to their trucks. This allows them to track the location of their vehicles, even if thieves try to disable the electronic GPS system.

Additionally, we work hard to build strong partnerships with trusted suppliers to ensure our client’s supply chains are secure at all times. By prioritizing security and transparency in its shipping operations, Freight Services is able to provide peace of mind to its customers by ensuring that their valuable cargo arrives at its destination safely and securely.

With FSI’s help, this national shipper was able to better monitor and track their shipments, giving them greater peace of mind that their valuable goods would arrive safely at their destination. Additionally, by working with FSI, the shipper was able to minimize the risk of theft and ensure that their customers received their products quickly and efficiently.

Overall, it was clear that partnering with FSI was the right choice for this national shipper, as it enabled them to more effectively safeguard their shipments and maintain the high level of service that their customers had come to expect from them.