Set out to change the way patients undergo surgery, this San Francisco area company’s commitment to their patients was first and foremost.  If for any reason a patient is dissatisfied, they made it right.  From the beginning they were doing things the right way, including hiring people with competence and generosity with a caring attitude. Creating a space where employees are encouraged to use their individual strengths to provide creative solutions, changes, and innovations to enhance customer experiences, the corporation focuses on nurturing patient relationships. Collectively, this creates an environment that enables and inspires healthcare professionals to improve the lives of patients.

Along with key team members of the corporate team, Freight Services Managed Logistics team analyzed the method of transportation that was in place and came up with a managed logistics solution that provided more efficiency in shipments and deliveries.  The first step in reducing freight damage is better packaging. The tables must be wrapped and cushioned properly to prevent them from shifting during transport. This will also help to absorb any shocks that may occur. In addition, proper labeling is essential. The labels should be clear and easy to read so that the tables can be handled with care.

Another important factor in reducing freight damage is choosing the right mode of transportation. For medical equipment, it is important to find a carrier that specializes in this type of cargo. This way, you can be sure that your equipment will be handled with care and delivered safely to its destination.

When your business manufactures medical devices and tables, getting the product to your customers without damage is very important. While that can be said of any business, these tables are made so that surgeons can improve the lives of their patients. Trusting a partner like Freight Services to facilitate all equipment transportation has eliminated upset customers from damaged equipment. As well as offering a competitive rate, Freight Services takes the time to educate the carriers from pickup to final delivery.  For us, we know that once the equipment is in transit to our customers, we can rest assured that our product will arrive as it is intended. The relationship and experience that Freight Service has is what gives us confidence that we are delivering the best service possible. 

After more than a year of working with the Freight Services, we have seen 95% less damage claims. Freight Services continues to put safety and equipment handling as a top priority and we couldn’t be happier. It makes life so much easier because you can trust FSI with all shipments. The right surgical table can transform complex surgeries by increasing patient safety, reducing physician fatigue, accelerating surgeries and speeding up patient recovery. We’re constantly working to design more effective surgery tables and pressure management solutions that remain the cornerstones of hospitals and ambulatory surgery centers around the world.