International Case Study

International Shipper

The Corporation of Hermosito is a leading manufacturer of mining equipment that is trusted around the world for its high quality and innovative design. Their products are designed to meet the specific needs of modern mining operations and are committed to providing equipment that enables global customers to achieve their goals and succeed in their work. From heavy structural materials for deep underground mines or specialized tools for surface mining applications, they have the products and expertise needed to get the job done. 

The Challenge

As demand for its mining products soared over the past few years, this international shipper experienced a period of rapid growth and expansion. As the company grew, managing its complex global transportation network became increasingly difficult, partly due to a lack of visibility for all international shipments. In 2021, they were faced with the challenge of finding innovative solutions that would provide greater visibility and control over their shipping operations.

Idea

The Solution

A reliable international logistics partner is exactly what this industrial shipper needed, one who could provide them with the services and programs they needed to gain 24/7 visibility and instant tracking for all of their shipments. They reached out to FSI, who was able to offer them the right services and programs for all their global shipments. With FSI’s comprehensive shipping solutions, this shipper was able to streamline their shipping operations, reduce costs, and ensure the complete safety of their valuable cargo.

The Results

We listened to the needs of this international shipper of mining products and were able to develop customized solutions that met their specific needs. These included enhanced data analytics and real-time tracking systems. Before working with us, they were unable to provide exact shipping data, only rough estimates. Thanks to our tailored approach, they are now able to get the information they need and provide their customers with accurate information.

The Client

This international shipper has developed a strong reputation for manufacturing and marketing specialized mining equipment. With customers all over the world, the company was looking for a global logistics footprint and a way to streamline its shipping program to better serve its existing customer base and attract new clients.

And with a global reach and years of experience in the industry, this company is well-positioned to provide innovative solutions for its clients’ needs. Whether they are looking for improved efficiency in their operations or exploring new opportunities in their goals.

Solid Solutions For a Global Impact

When FSI began working with this international mining shipper, we found they were spending approximately $2 million annually on air freight for last-minute shipments. While it’s impossible to avoid emergency and last-minute shipments, there are ways to reduce spending and stay competitive in the supply chain when using a global logistics team of experts. 

This is where our Global Logistics expertise comes into play.  FSI discovered that the mining company could save money by shipping many of their orders via ocean freight. In addition, FSI was able to improve transparency into order tracking, helping to keep their customers informed on shipment status. This also helped the shipper keep better track of their inventory and reduce overall costs. By using ocean freight for shipping, FSI was able to improve their business operations in several ways.

The Results | What The Client Has to Say

We’re thrilled with the results we’ve seen from using FSI for our global shipments. It’s been such a relief to know that FSI can take care of every aspect of our shipments, from import and export declarations to finding the best transportation mode. We’ve been able to free up a lot of time by using FSI, which has allowed us to focus more on operations and fulfilment. Plus, it’s great to have a program that can handle everything in one go!

As an example, a recent shipment had been stuck in customs for over nine months. But when Freight Services came on board with their extensive knowledge of the necessary permits and customs documentation, they got the shipment out of the stall and delivered it to the end customer within one month.  We could not be happier with the results.  From now on, all of our shipments will be managed by FSI.  

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